Director of Account Management - Columbus

Director Account Management Jobs

The Director of Account Management strives to build long-term relationships with the organization’s most important clients. Their role revolves around understanding clients’ needs, building strategies to meet these needs and ensuring client satisfaction. They lead a team of account managers, set account management policies, and procedures, and define goals for their team. 

Additionally, the Director of Account Management takes care of any issues or problems that clients may face, identifies opportunities for business growth within existing client accounts, and manages client expectations. They strive to ensure that the clients are engaging more with the organization's products or services, leading to an increase in sales and client retention.

The Director of Account Management typically reports to a higher executive role such as a Vice President of Sales, Vice President of Account Management, or the Chief Executive Officer depending on the company’s structure. They work closely with other departments to ensure that all client needs are being met and provide updates on accounts to senior management.
 

Director of Account Management skills required

As a Director of Account Management, you need to encompass several key skills. Effective leadership skills are necessary to guide and manage your team to meet their objectives. Communication skills are critical, as you'll be interacting frequently with clients and your team. Your role also expects you to have strategic thinking abilities to develop and execute account management strategies effectively.

An analytical approach can aid you in assessing client needs and identifying growth opportunities. Client satisfaction lies at the heart of your role, so having a customer-centric mindset is crucial. Lastly, strong problem-solving skills are essential to address issues that might arise in client accounts effectively.
 

Columbus, Georgia, is a vibrant and growing city located in the foothills of the Appalachian Mountains. Home to Fort Benning, the city is the second largest in the state. Boasting a population of over 200,000, Columbus GA is a diverse and thriving community. The city is home to a thriving economy, with a variety of industries including healthcare, financial services, manufacturing, tourism and technology.

The city is home to several major manufacturing companies, including AFLAC, Synovus Financial Corp., and WestRock, as well as many smaller manufacturers. The area also has a robust logistics and distribution sector, with several major third-party logistics providers (3PLs) located in the city such as UPS, DHL & XPO. Additionally, Columbus is home to numerous transportation providers, including rail, trucking and air cargo. In addition to the traditional supply chain infrastructure, Columbus also has a thriving technology sector, which includes a number of strart ups focused on logistics and supply chain solutions. All of these components form a strong and interconnected supply chain network in Columbus, GA.

Additionally, the city is a hub for education with a variety of universities, colleges and technical schools, as well as a number of well-regarded private schools. Columbus GA is home to an abundance of recreational and cultural attractions, including the Columbus Museum, which is one of the largest in the Southeast.

With its diverse economy, educational opportunities, and entertainment and cultural attractions, Columbus GA is an ideal place to live and work.

Popular locations

Account Management Director jobs at Cast USA

Have you got what it takes to fill an Account Management Director position at one of the USA’s top organizations? That’s the caliber of position we deal with at Cast USA. Register now so we can start putting you in touch with the companies every account manager wants to work for. 

Companies turn to Cast USA when they need this type of Sales skill set. We have the formula for success built on years of experience and an exceptional team, so call 470 845 2800 if you want a bespoke shortlist that will make a difference to your client relationships. 
 

Contact us