Director Account Management Jobs
The Director of Account Management strives to build long-term relationships with the organization’s most important clients. Their role revolves around understanding clients’ needs, building strategies to meet these needs and ensuring client satisfaction. They lead a team of account managers, set account management policies, and procedures, and define goals for their team.
Additionally, the Director of Account Management takes care of any issues or problems that clients may face, identifies opportunities for business growth within existing client accounts, and manages client expectations. They strive to ensure that the clients are engaging more with the organization's products or services, leading to an increase in sales and client retention.
The Director of Account Management typically reports to a higher executive role such as a Vice President of Sales, Vice President of Account Management, or the Chief Executive Officer depending on the company’s structure. They work closely with other departments to ensure that all client needs are being met and provide updates on accounts to senior management.
Director of Account Management skills required
As a Director of Account Management, you need to encompass several key skills. Effective leadership skills are necessary to guide and manage your team to meet their objectives. Communication skills are critical, as you'll be interacting frequently with clients and your team. Your role also expects you to have strategic thinking abilities to develop and execute account management strategies effectively.
An analytical approach can aid you in assessing client needs and identifying growth opportunities. Client satisfaction lies at the heart of your role, so having a customer-centric mindset is crucial. Lastly, strong problem-solving skills are essential to address issues that might arise in client accounts effectively.
About Clayton County
Located in the north-central portion of Georgia, Clayton County is a significant part of the Atlanta Metropolitan Area. It's the fifth most populous county in the state and home to a large portion of Hartsfield–Jackson Atlanta International Airport, the world's busiest airport by total passengers.
Founded on November 30, 1858, Clayton County was named in honor of Augustin Smith Clayton, who served in the United States House of Representatives from 1832 to 1835. The county was a significant battle site during the American Civil War, with notable battles such as the Battle of Jonesborough and the Battle of Lovejoy's Station taking place in the area.
The county offers a mix of urban and suburban living, with good access to amenities, healthcare, and education. Its proximity to Atlanta allows residents to enjoy the benefits of a major metropolitan area while retaining a sense of community.
Overall, Clayton County offers a blend of historical significance, economic opportunity, and cultural diversity, making it an attractive place to live and work within the greater Atlanta area.
Local industry
Clayton County, Georgia, has a dynamic economic landscape, particularly in the logistics and manufacturing sectors.
Aviation and Aerospace Manufacturing
Clayton’s Aerospace sector is significantly influenced by the presence of Hartsfield-Jackson Atlanta International Airport, the world’s busiest passenger airport. It generates over 60,000 jobs in various fields including support services, technical operations, ground equipment manufacturing, and aviation security. Delta Tech Ops, as the largest private employer in the county, provides full-service aviation maintenance and supports a large number of employees. Over 50 aviation and aerospace firms operate in the area.
Supply Chain and Logistics
The Supply Chain & Logistics sectors represent 40,000 35% of all jobs in Clayton County. The county's location, with easy access to the airport and major interstates, is a key factor in attracting logistics companies, while Clayton State University offers a specialized Center for Supply Chain Management, further strengthening the industry's talent pool.
Manufacturing Industry in Clayton County
Food and Beverage Processing and Manufacturing: This sector employs over 12,000 people in the county. A notable establishment is the 150-acre Atlanta State Farmers Market in Forest Park, which employs more than 3,700 people and serves as a significant hub for fresh produce distribution in the Southeast and nationwide.
Health Services and Health Logistics: Clayton County has emerged as an important player in the bio-science sector, partly due to Clayton State University’s life sciences curriculum. Major companies in this field are involved in activities ranging from distribution and repackaging to testing. The largest employer in this sector is the Southern Regional Health System, complemented by Sanofi-Aventis’ significant presence in Forest Park.
The logistics and manufacturing industries are integral to Clayton County’s economy. The presence of major employers like Delta Air Lines and the Atlanta State Farmers Market illustrates the diverse economic activities in the region. With both industries providing a substantial number of jobs and contributing significantly to the local economy, Clayton County is a key player in Georgia's industrial landscape.
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Account Management Director jobs at Cast USA
Have you got what it takes to fill an Account Management Director position at one of the USA’s top organizations? That’s the caliber of position we deal with at Cast USA. Register now so we can start putting you in touch with the companies every account manager wants to work for.
Companies turn to Cast USA when they need this type of Sales skill set. We have the formula for success built on years of experience and an exceptional team, so call 470 845 2800 if you want a bespoke shortlist that will make a difference to your client relationships.