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Vice President Operations

Ref: AS9295366

Atlanta, GA, USA

$150,000

  • Permanent
  • Operational Excellence
  • Stakeholder Engagement
  • Financial Acumen

About the candidate

A seasoned and strategic operations leader with over a decade of experience in franchise and multi-unit management, this candidate has demonstrated a profound ability to drive business improvements and enhance franchise partner support in the fast-casual restaurant and retail franchise sectors. With a career characterized by operational consistency, innovation in training and support, and significant achievements in boosting financial performance, the candidate has excelled in roles that demand both strategic oversight and detailed operational management.

They have a remarkable track record of developing initiatives that increase profitability, enhance customer satisfaction, and streamline operations. This leader thrives in dynamic environments, managing change and fostering relationships with stakeholders to ensure alignment with corporate objectives while meeting franchisees' needs.

What makes them great?

  • Evidence-based Performance Improvement: Devised and led training initiatives that enhanced franchisee performance by 20% in customer satisfaction metrics.
  • Cost Management: Successfully reduced operational costs by 15% through streamlined processes in retail operations management.
  • Leadership and Partnership: Demonstrates strong leadership by promoting open communication and collaborative processes that benefit both corporate objectives and franchisee needs.

Areas of expertise

  • Operational Strategy Implementation: Expert in crafting and executing strategies that enhance operational efficiency and franchise profitability.
  • Franchise Partner Relations: Skilled in building and maintaining strong, productive relationships with franchise partners to support their growth and align with broader business objectives.
  • Financial Performance Optimization: Adept at analyzing financial metrics to implement processes that markedly improve profitability and customer satisfaction.