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Store Operations Manager

Ref: AS1776065

Suwanee, GA, USA

$80,000

  • Permanent
  • Retail Operations Expert
  • Team Leadership And Growth
  • Operational Efficiency

About the candidate

The candidate is a seasoned Store Operations Manager with a solid background in enhancing store performance and customer engagement across various retail settings. With over three years of leadership experience in diverse retail environments, they have a proven ability to drive operational excellence and team success. The candidate's adeptness at steering multiple store locations as a Store Manager in a regional convenience store chain testifies to their capability to manage complex operations and deliver significant business improvements.

They have a strong focus on improving customer service, increasing sales, and optimizing staffing and inventory processes. Their leadership roles have equipped them with robust skills in problem-solving, employee training, and implementing effective business strategies that enhance overall store performance.

What makes them great?

  • Proven Leadership: Demonstrated leadership ability by managing teams of over 20 members and steering multiple store locations towards enhanced performance and customer satisfaction.
  • Cost Reduction and Efficiency: Achieved significant cost savings and efficiency improvements, including a 20% reduction in overtime costs through strategic scheduling.
  • Customer Service Excellence: Instituted customer service enhancements that led to increased customer satisfaction and a 25% improvement in service quality ratings.

Areas of expertise

  • Operational Efficiency Enhancement: Skilled at devising and implementing operational improvements that reduce costs and increase efficiency. Proven record of reducing overtime costs by 20% through effective scheduling systems as an Assistant Store Manager.
  • Staff Development and Retention: Strong focus on staff training and retention; improved employee retention by 30% through comprehensive training programs.
  • Sales Growth and Promotion Campaigns: Demonstrated success in driving sales growth through effective promotional campaigns, contributing to a 15% increase in sales during peak seasons.