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Service Project Manager

Ref: AS7021712

Union City, GA, USA

$100,000

  • Permanent
  • Streamlined Logistics Operations
  • Reduced Operational Delays
  • Risk Management Proficiency

About the candidate

The candidate is a skilled Service Project Manager with a robust logistics and supply chain background, carrying over eight years of professional experience. Their expertise spans service delivery and operations management, particularly in handling high-value and time-sensitive technology shipments across North America. Notably adept at navigating the complexities of global logistics, the candidate has a proven track record of enhancing operational efficiencies and elevating customer satisfaction through strategic process improvements and keen compliance adherence.

What makes them great?

  • Streamlined Logistics Operations: Achieved a notable 20% increase in on-time delivery rates by spearheading initiatives to optimize end-to-end logistics operations at a global logistics provider.
  • Reduced Operational Delays: Successfully led efforts to enhance operational efficiency at a mid-sized freight solutions company, reducing delays by 15% through strategic KPI monitoring and process enhancements.
  • Risk Management Proficiency: Exhibits a proactive approach to risk management, consistently maintaining high standards in service delivery by effectively managing compliance and security for logistics flows.

Areas of expertise

  • Data Analysis and Reporting: Excelled as a Logistics Analyst, improving data accuracy and operational transparency through detailed logistics analysis and the creation of KPI dashboards.
  • Stakeholder Engagement: Demonstrated strong communication skills by acting as a liaison between clients and logistics partners, effectively enhancing service transparency.
  • Cross-functional Team Collaboration: Known for fostering collaboration among cross-functional teams to drive continuous improvement initiatives and resolve complex operational challenges.