Senior Manager Customer Service and Supply
Ref: AS8744095
Albany, GA
$82,000
- Permanent
- Supply Chain Efficiency
- Operational Excellence
- Strategic Process Improvement
About the candidate
The candidate is an accomplished professional with over eight years of experience specializing in customer service and supply chain management within the manufacturing sector. They bring a robust track record of operational leadership, having expertly steered teams to high performance and operational excellence across various roles. This candidate's career has been marked by successful production scheduling, inventory management, and the enhancement of supply chain processes, leading to notable improvements in efficiency and cost-savings.
Renowned for their authentic leadership style, they excel at fostering collaboration and inclusivity within teams, making sure every team member feels valued and integral to the organization's success. Driven by challenges, they possess an exceptional ability to adapt to changing business environments while keeping a keen eye on strategic objectives.
What makes them great?
- Proven Performance Improvements: Achieved a 30% increase in on-time delivery rates and a 25% reduction in operational costs through strategic enhancements in customer service and supply chain processes.
- Lean Methodology Implementation: Successfully applied Lean principles to streamline operations, resulting in significant cost savings and quality improvements.
Areas of expertise
- Production Scheduling and Inventory Management: Proficient in managing and optimizing production schedules and inventory levels, ensuring optimal resource usage and cost efficiency.
- Supply Chain Optimization: Experienced in refining supply chain workflows, effectively cutting costs and boosting overall operational efficiency.
- Leadership and Team Building: Strong leadership skills with a proven ability to cultivate inclusive and high-performing teams.