Senior Director, Digital Customer Solutions

Ref: 488575

Atlanta, GA, USA

$290,000

• Permanent
• Strategic Business Leader
• Expert In Digital Transformations
• Proven Revenue Growth

About the candidate

The candidate is a proficient Senior Director specializing in Digital Customer Solutions, with a substantial background in general management, strategy, and finance. They have excelled in leading global teams across diverse sectors including consumer packaged goods retail, B2B, industrial manufacturing, SaaS, financial services, and technology. Their expertise spans critical business functions such as product launches, business strategy, innovation, pricing, mergers & acquisitions, and operational strategies. Noteworthy career highlights include leading large-scale business transformation for North America and driving significant growth in various high-level roles.

What makes them great?

• Drove a $250M incremental operating profit through strategic business transformations involving over 400 projects.
• Scaled a digital customer solutions unit resulting in a substantial increase in market cache and business volume, aiming for a 100x growth within five years.
• Proven ability to manage and exponentially grow large-scale projects, evidenced by leadership in roles that directly contributed to significant revenue increases and market expansions.

Areas of expertise

• P&L Management: Expert in overseeing profit and loss accounts, enhancing financial performance and strategic expense management.
• Business Transformation: Skilled in driving significant business changes, managing mergers, and acquisitions to foster growth and improve efficiency.
• Digital Strategy Development: Adept at leading digital transformation initiatives, enhancing customer engagement and implementing innovative digital solutions across sectors.