Route Service Manager

Ref: AS2255295

Atlanta, USA

$55,000

• Permanent
• Route Optimization Specialist
• Client Relationship Management
• Performance Analyst

About the candidate

The candidate is a Route Service Manager, skilled in service and operations management, with over two years of experience primarily in the logistics and service sectors. They excel in roles that capitalize on their proficiency in route optimization, client relationship management, and team leadership. This professional has a track record of implementing strategic process improvements in various organizational settings - from regional companies specializing in logistics to large-scale national services, enhancing customer satisfaction and operational efficiency.

Their most recent role as an Operations Supervisor had them managing a team of 15 service representatives, driving efficiency and safety in daily operations. With an analytical mindset and a focus on continuous improvement, they are looking to leverage their skills in a role that offers scope for significant operational impacts and professional growth.

What makes them great?

• Cost Savings - Achieved a 15% reduction in operational costs through process optimization, maintaining high customer satisfaction.
• Team Performance - Increased team performance metrics by over 20% through targeted training and process adjustments.
• Service Delivery Improvements - Contributed to a 10% increase in on-time deliveries by enhancing logistical operations and communications.

Areas of expertise

• Route Optimization - Demonstrated ability enhancing route efficiency and team productivity.
• Client Relationship Management - Experienced in managing over 100 client accounts, ensuring high service quality and rapid issue resolution.
• Performance Analysis - Skilled in utilizing data to drive service improvements and foster team development.