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Regional Vice President of Operations

Ref: AS3743677

Atlanta, USA

$160,000

  • Permanent
  • Strategic Execution
  • Operational Leadership
  • Customer Satisfaction Enhancement

About the candidate

The candidate is a distinguished Regional Vice President of Operations with a rich background spanning over 15 years in the hospitality industry, specifically within the fast-casual dining sector. This professional has carved a niche in managing operations across various franchises, mastering the art of maximizing profitability while adhering to the highest operational standards. Their expertise extends to steering teams towards exceptional performance, fostering operational excellence, and enhancing guest experiences. They have a proven track record of driving sales growth and improving operational efficiency through strategic initiatives and effective leadership.

What makes them great?

  • Sales Growth: Spearheaded marketing and operational strategies at a national fast-casual chain, resulting in a notable 20% increase in sales year-over-year.
  • Cost Reduction and Efficiency Improvement: Initiated process streamlining that significantly reduced operational costs and enhanced efficiency, especially in supply chain and financial operations.
  • Customer Satisfaction Enhancements: Led the development of training programs that boosted customer service scores by 15%, contributing to improved brand loyalty and guest retention.

Areas of expertise

  • Operational Leadership: Experienced in overseeing large-scale operations, particularly in the restaurant sector, adept at boosting profitability and market presence.
  • Strategic Planning and Execution: Proven track record of developing and implementing strategies that significantly improve operational metrics and customer satisfaction.
  • Team Development and Training: Skilled in cultivating leadership within teams, enhancing staff performance through comprehensive training programs.