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Key Account Manager

Ref: AS8437253

Atlanta, USA

$105,000

  • Permanent
  • Strategic Account Growth
  • Client Retention
  • Operational Efficiency

About the candidate

The candidate we are presenting is a highly experienced Key Account Manager with a strong record in managing high-value client accounts across several service-based industries. They have amassed over six years of professional experience centered around client relationship management, project management, and strategic implementation designed to both retain and grow client accounts. With a background in waste management and environmental solutions, this candidate stands out due to their adeptness at balancing multiple projects and their knack for using data-driven approaches to solve complex business challenges.

Throughout their career, they have been acknowledged as a proactive and dependable partner, credited with improving service delivery and operational outcomes for clients. Their former roles involve significant contributions to client strategy, which have resulted in measurable improvements in client satisfaction, account growth, and overall service efficiency.

What makes them great?

  • Business Growth: Directly contributed to a 15% growth in key accounts over two years within the waste management sector.
  • Client Retention: Spearheaded initiatives that resulted in a 30% improvement in client retention for a mid-sized environmental solutions firm.
  • Operational Efficiency: Improved billing operations and service coordination, enhancing overall operational efficiency at a national logistics provider.

Areas of expertise

  • Client Relationship Management: Proven track record in nurturing key client relationships, navigating complex project requirements, and driving client satisfaction.
  • Strategic Account Growth: Experienced in devising and executing strategic plans that deliver growth and enhance account profitability.
  • Data Analysis and Presentation: Skilled in analyzing performance metrics and leveraging data to influence decision-making and stakeholder buy-in.