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Inside Account Manager

Ref: AS3899258

Atlanta, USA

$90,000

  • Permanent
  • Proactive Problem-Solver
  • Client Relationship Expert
  • Revenue Growth Specialist

About the candidate

The candidate brings a robust background in account management and sales within the logistics and intermodal transportation sectors. With a Bachelor's in Business Administration, this professional has honed their analytical prowess in forecasting and performance analysis. Recognized for excellent communication and relationship-building skills, the candidate excels at diagnosing performance issues in accounts, orchestrating strategic plans for revenue recovery, and achieving growth. Their proactive approach and emphasis on client satisfaction have fostered strong client relationships and high retention rates.

What makes them great?

  • Revenue Growth: Demonstrated ability to revive downtrending accounts, achieving a significant 20% revenue increase over one fiscal year through targeted engagement strategies.
  • Client Retention: Effectively enhanced customer loyalty and satisfaction, contributing to a 15% increase in account renewals through dedicated service and timely resolution of issues.

Areas of expertise

  • Account Management: Expert in managing and nurturing client relationships, ensuring continuous engagement and addressing key concerns to boost account performance.
  • Sales Strategy: Skilled in crafting and executing sales strategies that focus on customer retention and revenue growth within the logistics sector.
  • Performance Analysis: Adept at utilising performance metrics to drive account improvements and strategic decision-making.