Director of Operations

Ref: AS8935506

Atlanta, USA

$110,000

• Permanent
• Strategic Operations Leader
• P&L Management Expert
• Customer Satisfaction Oriented

About the candidate

A seasoned operations director with ample expertise in the logistics and transportation realm highlights a robust history of advancing operational efficiencies and enhancing team collaboration. This candidate thrives in dynamic settings and is driven by a goal to consistently exceed performance standards and customer expectations. With over a decade of experience in roles centered around P&D and final-mile delivery services, they have adeptly managed P&L across various levels, striving for and achieving significant growth and customer satisfaction improvements.

Their previous roles in national and regional transport firms have equipped them with a unique blend of skills, particularly in optimizing delivery performances and spearheading strategic initiatives. Their proactive and supportive leadership style is complemented by an emphasis on data-driven decisions, contributing significantly to their teams' and projects' successes.

What makes them great?

• Results-Oriented Achievements: Improved on-time delivery performance by 20%, increased revenue by 15% through strategic market development, and reduced operational costs by 10% through enhanced route optimization.
• Customer-Centric Approach: Known for prioritizing customer satisfaction, successfully raising customer ratings by focussing on service quality and efficient delivery performance.

Areas of expertise

• Strategic Planning and Execution: Demonstrates proficiency in crafting and implementing growth strategies that align with company goals and market trends.
• Operations and P&L Management: Experienced in overseeing operations with a direct hand in profit and loss management, guiding teams to meet financial targets.
• Team Leadership and Collaboration: Skilled in leading diverse teams and fostering collaboration between departments to achieve unified goals.