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Director of Operations

Ref: AS5309758

Atlanta, Georgia

$105,000

  • Permanent
  • Operational Efficiency
  • Team Leadership
  • Service Excellence

About the candidate

The candidate is a proficient Director of Operations specializing in the food service sector within higher education and corporate dining. With over seven years of experience, they bring a seasoned perspective to managing operations, optimizing budgets, and leading teams towards achieving enhanced service standards and profitability. Their experience encompasses managing daily operational tasks, crafting strategic cost-saving measures, and driving significant increases in customer and client satisfaction across various high-volume dining environments.

Renowned for a collaborative leadership approach, the candidate thrives in dynamic settings, inspiring teams to excel both in service quality and financial performance. Their analytical acumen is particularly effective in profit and loss management, positioning them adeptly for high-impact roles in operational leadership.

What makes them great?

  • Financial Acumen: Demonstrated aptitude in P&L management and budget optimization contributing to a 30% revenue increase in previous roles.
  • Service Excellence: Instrumental in the redevelopment of menu offerings which led to a 20% uplift in customer satisfaction.
  • Innovative Problem Solving: Successfully streamlined operational processes to enhance efficiency and quality of service delivery.

Areas of expertise

  • Operational Management: Skilled in overseeing multi-facility operations within the food service industry, ensuring top-notch quality and customer satisfaction.
  • Cost Control and Fiscal Management: Proven track record in implementing strategies that cut operational costs by 15% while maintaining service excellence.
  • Team Leadership: Demonstrated ability to guide, train, and motivate staff leading to increased retention rates and performance improvements.