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Director of Operations

Ref: 613980

Atlanta, GA

$195,000

  • Permanent
  • Strategic Operations Management
  • Efficiency Improvement
  • Immediately Available

About the candidate

The candidate is a seasoned Director of Operations with extensive experience in managing complex, high-volume warehouse operations focused on contract logistics. Their professional journey includes transformative leadership roles where they have excelled in scaling operations, implementing strategic improvements, and fostering strong client relationships across various industries. With notable achievements in boosting financial outputs, operational efficiency, client satisfaction, and team performance, their career has been marked by a relentless commitment to excellence.

Based in Atlanta, GA, they bring a fluency in English, Portuguese, and Spanish, and an impressive ability to navigate and enhance operations for multi-million-dollar contracts. Their adeptness at managing and uplifting operations spans across multiple sites and involves a keen acumen for planning, managing budgets, and driving technological advancements in the supply chain.

What makes them great?

  • Revenue Growth: Generated a 16.4% year-on-year revenue increase by continuously optimizing operations and maintaining cost-efficiency, reducing operational costs by over $1.8 million annually.
  • Customer Satisfaction: Implemented initiatives that resulted in a 99% green client scorecard, enhancing customer experiences and solidifying client trust and business continuity.
  • Leadership: Led a team of over 400 employees across 10 locations, promoting an environment of empowerment and inclusivity, directly influencing positive outcomes in employee performance and operational success.

Areas of expertise

  • Strategic Operations Management: Proven track record in scaling operations and managing extensive logistics and distribution networks.
  • Cost Reduction and Efficiency Improvement: Expertise in identifying and implementing strategies to reduce costs and enhance operational efficiencies.
  • Client Relationship Management: Skilled in fostering and maintaining robust relationships with diverse clientele, ensuring client satisfaction and loyalty.