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Customer Service and Logistics Project Manager

Ref: AS9770501

Georgia, USA

$80,000

  • Permanent
  • Supply Chain Optimization
  • Operational Improvement
  • Stakeholder Engagement

About the candidate

The candidate is an accomplished Project Manager specializing in Customer Service and Logistics within the consumer packaged goods sector. With over five years of experience driving projects that enhance operational efficiencies, they have developed a keen understanding of direct store delivery, transportation, and warehousing processes. The combination of strategic planning, analytical skills, and a knack for managing cross-functional teams has allowed them to excel in implementing successful logistics solutions in fast-paced environments. This candidate thrives when leading projects that require both hands-on oversight and the ability to adapt and solve problems quickly.

What makes them great?

  • Cost & Time Efficiency: Achieved a significant 20% reduction in delivery times by leading initiatives to optimize supply chain processes at a mid-size consumer goods company.
  • Improved Operational Metrics: Enhanced throughput by 15% through improved communication and process efficiencies at a regional distribution center.
  • Adaptive Leadership: Demonstrated strong leadership under pressure, adapting to changes and solving complex problems in high-stake situations.

Areas of expertise

  • Project Management: Expert in managing large-scale logistics projects, focusing on improving supply chain efficiencies and delivery times within the packed goods sector.
  • Operational Streamlining: Skilled in revamping operational processes to enhance performance metrics like delivery speeds and inventory accuracy, demonstrated proficiency in tracking systems and KPIs implementation.
  • Stakeholder Engagement: Proficient in engaging with internal and external stakeholders to align project goals with business objectives, ensuring cooperation and compliance across departments.