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Application Support Analyst

Ref: AS8526512

Savannah, GA, USA

$70,000

  • Permanent
  • Supply Chain Systems
  • Operational Efficiency
  • Collaborative Problem-Solving

About the candidate

The candidate is an experienced IT professional with a strong foundation in application support, specifically within the logistics and retail sectors. They bring valuable expertise in troubleshooting, system operations, and collaborative problem-solving across various enterprise applications. With a background in Computer Science, their technical skills are complemented by a proven track record of improving system efficiency and user satisfaction in supply chain environments.

They have notably contributed to operations in busy retail settings and logistics companies, focusing on enhancing the functionality and reliability of warehouse and transportation management systems. This experience is underpinned by excellent communication skills and a detail-oriented approach to handling system issues and upgrades.

What makes them great?

  • Enhanced System Efficiency: Played a key role in troubleshooting and refining warehouse and transportation management systems to ensure optimal functionality and user satisfaction.
  • Collaborative Improvements: Contributed to cross-functional team efforts in system upgrades, resulting in minimized downtime and enhanced operational flows.
  • Data Validation Skills: Showcased ability in data accuracy and validation, crucial for reliable supply chain management and operations.

Areas of expertise

  • Application Support & Troubleshooting: Proficient in managing day-to-day operations and troubleshooting of complex supply chain systems in logistics and retail environments.
  • System Upgrades & Collaboration: Demonstrated success in working with cross-functional teams to execute system upgrades that enhance user experience and reduce downtimes.
  • Training & Documentation: Developed effective training materials and documentation, leading to a 20% reduction in training times and improved onboarding processes.