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Aftermarket Segment Business Development Manager

Ref: AS5323855

Duluth, GA

$90,000

  • Permanent
  • Revenue Growth Specialist
  • Customer Relationship Expert
  • Operational Efficiency Leader

About the candidate

The candidate is an accomplished Aftermarket Segment Business Development Manager with over five years of experience in customer-facing roles within the industrial sector. Their extensive expertise integrates sales prowess and technical acumen, allowing them to adeptly match customer demands with innovative product solutions. This talented professional shines in roles that require both analytical thinking for strategy development and strong leadership to drive team performance. Their strategic initiatives have consistently improved service quality and boosted revenue growth within their organizations.

With a proactive stance on training and team development, this candidate is skilled in elevating operational efficiencies and enhancing team capabilities, making them a perfect fit for dynamic business environments in need of growth and excellence in customer service.

What makes them great?

  • Revenue Growth: Spearheaded strategies that led to a 20% increase in service contract renewals.
  • Operational Efficiency: Improved service response times by 15% through effective performance metrics and team collaboration.
  • Process Optimization: Achieved a 30% reduction in equipment downtime by streamlining service processes and scheduling.

Areas of expertise

  • Sales Leadership: Proven track record in leading sales teams to exceed performance targets through strategic planning and effective management.
  • Technical Service Management: Extensive experience in overseeing technical service teams, improving installation and maintenance processes to reduce downtime and enhance product reliability.
  • Customer Relationship Management: Expert in utilizing CRM tools to analyze customer feedback and drive improvements in service delivery and customer retention.